As an SRE Leader (~22 years of IT experience), how does this sound?
1. I'd give you 2x the amount of time off immediately, the next morning. Minimum 2 hours. More than that, I'd ask if you'd prefer to shift your workday later or find some other flexible arrangement.
I have fought management at some places really hard when they said a word about someone's planned work bucket not getting done after being paged as much as OP has in a week. I've made it clear it was management's fault, not yours.
2. Absolutely not. You'd be given the option to get rotated off Pagerduty as soon as your life was disrupted. I'd personally take over your shifts if I couldn't find someone on our team who was willing to take over.
4. Bingo. So, the whole organization has to reduce velocity so we can pay back the debts. If the CTO doesn't totally empathize with this, they're going to trip over their own shoes.
Not OP, but another manufacturing engineer. Manufacturing has been on a slow decline for decades due to outsourcing and automation. The need to offer a competitive wage and working conditions is not what it is in tech, and company culture can get pretty cutthroat depending on the industry you're working in. You could find a job elsewhere, but it likely won't be much different. In fact, a rotation for being on-call would be an improvement for me, as I've never worked anywhere where I'm not on-call all the time. People even try to call me when they know I'm on vacation, which is one of many reasons I keep a personal phone that they don't know the number for.
I make better money than most people I know around my age, but it's nowhere near tech money and it's not enough for the bullshit. Unfortunately, it is good enough that pivoting into another field and taking a pay cut would be painful.
1. I'd give you 2x the amount of time off immediately, the next morning. Minimum 2 hours. More than that, I'd ask if you'd prefer to shift your workday later or find some other flexible arrangement.
I have fought management at some places really hard when they said a word about someone's planned work bucket not getting done after being paged as much as OP has in a week. I've made it clear it was management's fault, not yours.
2. Absolutely not. You'd be given the option to get rotated off Pagerduty as soon as your life was disrupted. I'd personally take over your shifts if I couldn't find someone on our team who was willing to take over.
3. This is SRE priority #1 and I felt terrible for OP. We cannot run a marathon if we're always sprinting out of bed for crap. Alert Fatigue is real https://www.pagerduty.com/blog/lets-talk-about-alert-fatigue...
4. Bingo. So, the whole organization has to reduce velocity so we can pay back the debts. If the CTO doesn't totally empathize with this, they're going to trip over their own shoes.