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nijave
on March 15, 2022
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Diary of a first-time on-call engineer
But yet, SaaS #9000000 has a skeleton support staff located in the same U.S. timezone. If you have a popular global app, pay for a global support team to support it.
cgrealy
on March 15, 2022
[–]
Couldn't agree more. Especially if your app is business critical for your clients.
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