remember this is a industry that thinks run fast a break things is a good motto. is it any wonder that the same people that need reminding that name fields should accept non latin character and that passwords should in fact be more than 8 characters would consistently fuck up something that only comes up twice a year.
I used to work with a system that 'conveniently' silently dropped leading and trailing space in its password field (and also just copied the password into an https-URL without any encoding, so no special characters for you). The guys who committed this crime thought that only weirdos like me have such strange passwords..