I remember the days of waiting for the early adopters, reading the reviews and letting bug fixes and patches get released before making an informed decision to upgrade, if upgrading was considered worth it.

For things like security patches, pushing updates has been a net positive IMO.

For absolutely everything else, it's a disaster. I always used to think that the "free software purists" were a bit too radical for my tastes ... but now, in the era of SaaS, I find myself agreeing with them. I want to own and be in control of my hardware and software. Let me decide if upgrading is worth it.